Hear all about East West Bank’s digital mission

Listen to Parker Shi & Rakesh Nambiar discuss East West Bank’s digital journey, creating a neobank with omnichannel accessibility & serving the underserved

All around the globe, billions of people use and access their bank accounts daily without even a second thought. From checking bank balances and transferring money to depositing funds into savings accounts and applying for loans, it’s never been easier to take charge of your money – for large swathes of the world’s population, anyway. The recent shift to digital banking platforms alongside the creation of fully digital neobanks has only served to enhance accessibility further. 

But what about those whose access is limited to both physical and digital banking? Well, it’s in these spaces that financial institution East West Bank (EWB) has firmly situated itself. 

Founded in 1973, EWB opened as the first federally chartered savings institution to base operations on serving the financial needs of the Chinese American community in LA. It has since grown along with this market and expanded to become a mainstream commercial bank with over 120 locations across the US and China – cementing it as “the financial bridge between the East and West”.

Strategic growth and digitisation to serve the underserved has been EWB’s North Star, so to speak – and we think you’ll agree that the bank has more than succeeded.


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