FinTech LIVE: Exclusive Interview With Fiserv

By Sophie Rice

January 30, 2025

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Aniruddha Gargya will feature on our Future of Digital Banking panel at FinTech LIVE Singapore

We caught up with Aniruddha Gargya, Head of Digital Banking and AML Solutions at Fiserv, before FinTech LIVE Singapore

FinTech LIVE Singapore is coming your way on 25 February.

Throughout the day, attendees can look forward to delving into the latest advancements in digital payments, blockchain, AI-driven finance and embedded banking.

Attendees will also have the opportunity to enhance their connections with Singapore’s leading financial institutions, banks, start-ups and executives, turning conversations into meaningful partnerships.

Join us next month and discover how you can stay ahead of evolving cyber threats, regulatory compliance and digital identity verification in financial security.

To get your free virtual ticket, click here.

Aniruddha Gargya, Head of Digital Banking and AML Solutions at Fiserv

Aniruddha Gargya is the Head of Digital Banking and AML Solutions at Fiserv.

He serves as a trusted advisor to CXOs on the current market trends and works alongside an international team of product managers.

With more than two decades of experience in leading solutions sales of digital products, product management and business development for financial institutions, Aniruddha has a detailed understanding of the opportunities and challenges in the region.

Aniruddha implements and develops the product strategy and vision for digital banking and AML solutions across the APAC region, ensuring that this remains in line with business growth objectives and customer needs.

He also keeps the prioritisation and roadmap of outcomes for significant digital programs, driving engagement with internal stakeholders and customers to produce greater innovation and value.

Aniruddha utilises his knowledge in AI, analytics, cloud applications and ML to commercialise and develop products that solve customer pain points and market gaps.

At FinTech LIVE Singapore, Aniruddha will feature on our Future of Digital Banking panel alongside Audrey Fauvel, CEO of Fennech, Marlon P. Sorongon, Chief Information Security Officer at Maybank and Kelvin Cen, Head of Southeast Asia at Bloomberg.

This panel discussion will highlight how the future of digital banking across the fintech industry will drive innovation in financial services and enable data-driven, seamless and customer-centric experiences through embedded finance, AI and blockchain.

The growth of the fintech industry relies on cybersecurity advancements, regulatory adoption and financial inclusion initiatives to compete with the emergence of new players and traditional banks adopting fintech solutions.

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What inspired you to get involved in FinTech LIVE Singapore?

Digital banking is changing fast in Asia and Singapore is at the heart of this change.

From where I am standing, I see both sides of the story — how traditional banks are evolving and how new players are shaking things up.

FinTech LIVE Singapore is a good place to share these insights and learn from others in the industry.

Provide an overview of what The Future of Digital Banking panel will focus on.

We'll look at how the digital banking landscape is evolving and what's coming next.

Some areas that we’d like to explore are:

how banks are staying competitive against new, digital-only competitors
finding more effective ways to serve customers
leveraging new technologies to drive transformation

Having worked with many banks in Asia, I’m excited to share insights and lessons learned to help them navigate and thrive in the digital future.

What do you hope to achieve through FinTech LIVE Singapore?

Embracing digital doesn't have to be overwhelming — it's about making smart choices and focusing on what customers want, in essence adopting an outside-in approach.

I hope to share insights that can help the listeners refine their digital transformation strategies.

This could include making better assessments of organisational digital readiness, identifying priority areas for digitalisation and implementing effective controls that protect without creating unnecessary friction.

At the same time, it's crucial to foster a culture that embraces change while regularly evaluating progress to measure success and adapt as needed.

What emerging trends do you believe will shape the future of the fintech industry over the next decade?

The banking landscape in APAC is going through an exciting shift.

Digital banks and neo-banks continue to disrupt and the GenZ are challenging the conventions of what Gen X or generations before, expected of the bank.

Based on the report by IDC we get a view of what GenZ values more. This isn’t just a moment of change — it’s a call for banks to adapt and rethink how they operate to capitalise on the growing potential.

An innovative bank is constantly developing new products and services, but these innovations are increasingly becoming commoditised and widely available.

Additionally a great disruptor is the adoption of AI in almost all aspects of a customer’s interaction, right from seamless onboarding to friction-free servicing, to personalised insight on savings, to reduction in financial stress, to engaging with the customer as they are and where they are and achieving all these initiatives on a budget, is the new Everest to climb.

With that said, success in this new environment isn't just about having the latest technology.

It's about understanding what customers want and delivering it efficiently and securely, all while staying agile in response to ever-evolving regulatory requirements.

Banks that can combine innovative digital services with a strong focus on customer needs will be the ones that thrive in this changing landscape.

To get your free virtual ticket, click here.

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