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David Cox

Payments Strategy Lead at Virgin Media, O2

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David has 40 years payments experience having worked in Retail Banking for 18 years, Franchise Ben Sherman stores and then the newly amalgamated Virgin Media O2. He supports all payment methods both old and new across multiple channels and customer types. He also works closely with payment regulators, sponsor banks, payment service providers and merchant acquirers. He always puts the customer first when considering existing or new payment user flows and embraces new payment methods like Open Banking. He also presents 3 radio shows a week as part of a voluntary role which includes acting as Treasurer for a local community radio station.

Company Reports with David Cox

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Virgin Media O2’s customer focus on digital payment journey

David Cox, Payment Strategy Lead at Virgin Media O2, advocates customer focus despite the disparity in digital literacy and consumer desire to transform

Interviews with David Cox

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David Cox

Payment Strategy Lead at Virgin Media O2

Videos with David Cox

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Virgin Media O2’s customer focus on digital payment journey