Cantaloupe: Enabling Self-Service Payment Experiences

Cantaloupe has grown exponentially in recent years, to the extent its technology can be found in more than a million active locations, processing more than a billion transactions every year.

And now, the leading provider of end-to-end technology solutions for self-service commerce is branching out into the flourishing sports, entertainment and restaurant sectors through the acquisition of Cheq Lifestyle Technology (CHEQ).

Founded in 2021, CHEQ powers payments for numerous professional sports teams including the Washington Commanders, Miami Marlins, Florida Panthers and Philadelphia Union, as well as the CFG Bank Arena in Baltimore and festivals organised by Loud & Live.

By leveraging mobile ordering, socially-connected payments, real-time reporting and remote support, CHEQ empowers customers to streamline venue operations, increase efficiency and boost revenue.

"The acquisition of CHEQ expands Cantaloupe's addressable market into a new and rapidly-growing sector," says Ravi Venkatesan, CEO at Cantaloupe.

“There is tremendous synergy between both of our product lines and solutions that will grow our footprint across our combined customer base. We’re excited to welcome the CHEQ team to the Cantaloupe family.”

Cantaloupe branches out

Cantaloupe is enabling businesses of all sizes to provide self-service experiences for consumers. 

The company's vertically integrated solutions fuel growth by offering micro-payments processing, enterprise cloud software, IoT technology, as well as kiosk and POS innovations. 

Cantaloupe’s end-to-end platform increases consumer engagement and sales revenue through digital payments, consumer promotions and loyalty programmes, while providing business owners with increased profitability by leveraging software to drive efficiencies across the entire operation. 

Solutions are used in a variety of consumer services environments in the US, Europe and Australia, including vending machines, micro markets and smart retail, EV charging stations, laundromats, metered parking terminals, amusement and entertainment venues, IoT services and more.

Now, Cantaloupe is expanding its addressable market into solutions for sport stadiums, entertainment venues, festivals, hospitality, theme parks and restaurants. 

CHEQ newest member of Cantaloupe family

Cantaloupe’s strategic acquisition of CHEQ will enable it to provide a comprehensive suite of self-service solutions.

These include:

• Enterprise-grade POS platform: Real-time reporting, remote support and back-end analytics for high-volume venues and complex transactions
• Omnichannel solution: Mobile payments (native app, QR codes, NFC, in-seat delivery, pick up with live wait times), POS kiosks and handheld devices
• Social connection: Enables real-time gifting and fosters a sense of community, enhancing fan engagement
• Team and venue customisation: Includes key integrations with leading loyalty and team mobile applications

“We’re looking forward to joining Cantaloupe and continuing our mission of delighting guests with a best-in-class, on-premise payments experience,” adds Thomas Lapham, CEO at CHEQ. 

“Joining forces will allow us to bring their market-leading innovation to our current customer base, and to expand our technology offering through Cantaloupe’s national and international distribution network.”

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