Money20/20 Exclusive Video: DECTA CEO Outlines 2024 Vision

At this year’s Money20/20, Scott Dawson, newly appointed CEO of UK-based end-to-end payment solution provider, shared his insight on the company’s current offering and prospective growth in the fintech arena. 

Promoted to the role of CEO less than two years after joining DECTA as Head of Sales and Strategic Partnerships, Scott is a champion of the comprehensive payment solutions DECTA provides. 

“We provide a wide array of services across the UK and Europe that allow fintechs, banks, merchants and other PSPs to optimise and simplify their payments,” he explains.

“This can be through our acquiring solutions, issuing technical processing, white label gateway, or digital banking platform. Pretty much if there's a payment requirement, we can facilitate it within some capacity.”

DECTA: A versatile player in payments 

The breadth of DECTA's offerings positions the company as a versatile player in the payments industry, capable of addressing the diverse needs of businesses across various sectors. 

Dawson highlights that DECTA's main focus areas include e-commerce, construction, furniture, retail and travel, particularly serving small and medium-sized enterprises (SMEs).

Reflecting on the company's performance in 2023, Dawson notes: “Last year I spent a lot of time talking about growth in 2023. We certainly accomplished that.” 

However, he sees 2024 as a year of refinement and enhancement. “I think 2024 is really going to be about optimisation. It's about taking those pieces of technology, creating a more coherent ecosystem, and just improving what's already there.

“One of the most important cornerstones of our success to date has been a laser focus on our technology. We have relentlessly optimised our solutions, so we are always offering best-in-class solutions and are aligned with the newest trends in fintech.”

A tailored client approach

DECTA's approach to serving clients, particularly SMEs, is a key differentiator according to Dawson. 

“DECTA has seen its greatest success in helping companies that have been stung by big industry names because they have fallen through the cracks and not received the specific service they need,” he explains. “We're big enough to cope, but small enough to care and that's the USP.”

The company's expansion in the UK market is a significant part of its growth strategy. Dawson will be instrumental in driving this expansion, focusing on evolving the consultative approach of the business and solidifying DECTA's offering to SMEs.

“The payments problems that merchants face are ever-evolving,” Scott notes, “and our service very much includes a strong consultative approach - everyone says they do it, but we actually do it.”

Looking ahead, Dawson hinted at new developments on the horizon for DECTA. “As well as growing the business with our current products and services, we have been working on exciting new projects which we cannot wait to launch throughout the year.”

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