REV: Serving communities better by going digital

REV Federal Credit Union CTO Zac Streelman discusses how digitalisation is helping the organisation better serve its members and wider communities

“I wanted to be a Chief Technology Officer (CTO) the moment I graduated from college”, says REV Federal Credit Union CTO Zac Streelman. 

Intending to become a CTO by 40, Streelman is happy to have achieved that aim, even if he did “miss it by a couple of years” when he took the post at REV at age 42. 

With his dream job in the bag, Streelman’s focus is “very much looking forward to the future of REV”.

“My role is to champion continuous investment in resources to keep us relevant,” adds Streelman. “There are about 5,000 credit unions in the US and lots more around the world. We don't just want to be a credit union on the corner. We want to be a key part of this community and promote financial stewardship and wellness here.”

Streelman is integral to REV’s aims of achieving relevancy, leveraging emerging technologies (fintechs) to keep REV at the forefront of innovation. “It's about looking at consumer habits and what is trending,” says Streelman. 

“If the market is trending towards a digital experience, then we should be able to provide one. 

“I can say for certain that the next generation is not looking at us because of our branch network. They're looking at us because of our digital offerings and they want something that stands out. So it’s my job to make sure we do that.”

Fueled by the belief that ‘what you do matters, but how you do it matters more’, Streelman looks for integrity, passion, ambition, and humility as the four key essentials in his team.

Determined to see REV expand its reach to better serve its communities, how did Streelman follow his post-college dream to land the post of CTO at REV Federal Credit Union?

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