Hahnair’s Ben Sibbald on Fintech’s Role in Global Travel

German travel giant Hahnair operates at a scale that few companies can match. The distribution provider connects more than 350 airlines with over 100,000 travel agencies across 190 markets worldwide. For context, that means the company facilitates ticket sales in virtually every corner of the globe, from major metropolitan centres to emerging markets. For Ben Sibbald, Head of Payments at Hahnair, financial technology is the key to making the whole operation function correctly. The complexity of managing payment acceptance across such a vast network requires both technological sophistication and deep regional expertise. "We are the bridge between customers and travel companies, helping them to complete the transaction," he says about his team’s role. "If the transaction's not completed, you don't get the service." In this video, hear all about Ben’s experiences with Hahnair and how he sees the future of fintech and travel shaping up.