Engine by Starling: AI transforming fintech

FinTech Magazine speaks to Engine by Starling CEO Sam Everington about AI’s transformative role in financial services

FinTech Magazine speaks to Sam Everington, CEO of Starling Bank’s fintech arm, Engine by Starling, getting his views on AI’s growing presence in financial services.

Everington says: “We have quite a different view on AI. Everyone is talking about the future of all these customer experiences and how AI can play a role. 

“At Engine by Starling, we very consciously keep it in the background. As of yet, I’ve yet to see an AI-first customer experience that is as enjoyable as talking to a real human or dealing with a well-designed simple journey in an app. 

“So we keep it in the background to augment and enhance our customers’ journeys.”
For more from Everington, you can watch the video above or on the FinTech Magazine LinkedIn page.


Featured Videos

View all

SAVE THE DATE: FinTech LIVE Dubai 2024 (Virtual)

Everything you need to know about FinTech LIVE Dubai (Virtual), the second virtual event of the year for FinTech Magazine

Digital Payments

Money20/20 USA: Payoneer – Helping SMEs in Emerging Markets

Financial Services (FinServ)

Money20/20 USA: Standard Chartered talks digital ecosystems

Digital Payments

Money20/20 USA: Serena Smith from i2c on customer-centricity