Edenred: The balance between human connection and tech

Edenred Payment Solutions MD Edouard Billion discusses keeping the balance in fintech between technological capabilities and a human touch

Speaking to FinTech Magazine from Money20/20, Edenred Payment SolutionsMD Edouard Billion discusses finding the balance between tech and human interaction when developing news fintech capabilities and solutions. 

Billion says: “This is a big point for Edenred and a huge part of what we are bringing to the industry. It’s about finding the balance between the tech, and for us the human element is really the expertise our team has. 

“Human knowledge is not only technological but it is also regulatory knowledge and legal knowledge. The ability to bring to life great brands that Ednered has done over the last 10 years is thanks to our people.”
To hear more from Billion, you can watch the full interview in the video above. Alternatively, you can catch it on the FinTech Magazine LinkedIn page.


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