The solutions provider will help the financial ins...
Leading tech company Avaya has partnered with Standard Charted bank to transform client experience.
The solutions provider will help the financial institution to make sure its services are more aligned with the “busy, fast-paced lives of consumers”.
Avaya’s OneCloud Private solution will bring together communications and contact centre solutions delivered on a private cloud.
Stuart Beaumont, Global Head, Voice & Virtual at Standard Chartered, said: “Our partnership with Avaya will enable us to offer a truly seamless experience for our clients by consolidating all our interactions with them in one place.”
He added that the Avaya platform offers “flexibility of engaging third party organisations so that we can continue to evolve and offer best in class channels and a great experience for clients”.
Nidal Abou-Ltaif, President of Avaya International, commented: “Standard Chartered has shown a preference for strategic partner relationships, and that’s a value that we at Avaya share.
“Our technology roadmaps are well aligned with Standard Chartered’s evolving requirements, and we’re extremely proud to be helping this 160-year-old institution continue delivering incredible client experience.”