Xsolla: Compliance-as-a-Service Empowers Devs & Communities
Global payments continue to grow more complex, shaped by shifting tax rules, tightening compliance requirements and changes in how payment companies structure their terms of service.
To help developers navigate this landscape, the company has built a large, experienced team dedicated to understanding regional taxes, regulatory obligations and the nuances of payment partnerships.
As Chris Hewish, President at Xsolla, explains, the team ensures that they "handle it for you", from currency conversion to negotiations with payment providers.
This operational support extends to know your customer requirements, which are now critical across markets seeking to prevent fraud and meet regulatory expectations.
The company manages KYC processes, tax compliance and broader regulatory concerns so developers can focus on building products rather than wrestling with administrative overhead.
We have a very large, experienced team that is always looking at the latest regional taxes and compliance regulations, so we can handle currency conversion, support and negotiating with payment companies for you.
Giving developers more control over their businesses
Chris frames this work as a shift towards giving developers more power and autonomy.
By absorbing the burden of compliance and payment complexity, the platform enables developers to connect directly with their players.
This independence marks a departure from traditional app store structures, where external constraints often limited how developers could engage their audiences.
The result is a more flexible commercial model. Developers can now offer players new purchase options outside the app store environment while staying fully compliant with local regulations.
These expanded pathways give businesses freedom to define their own commercial strategies without being locked into restrictive ecosystems.
This is all about giving more power and more control to developers, allowing them to run their own businesses and connect directly with their players.
A win for players through community and connection
The benefits extend to players, who gain greater access to the communities surrounding the games they love.
Historically, developers could not direct players to external channels, limiting their ability to build engagement beyond the app itself.
Chris notes that developers "couldn't even tell players to go check out their community" without risking violation of platform rules.
That has changed. Now developers can collect player emails, share updates about events and promote live streams.
This transparency strengthens the relationship between creator and player, particularly in mobile gaming, where community building was previously constrained.
These changes create space for players to form communities around their favourite titles.
Rather than operating in isolation, players can connect directly with developers, participate in activities and stay informed about the latest updates and offers.
Players can now form communities around their games, developers can collect emails and message players about cool events and live streams – a huge win in terms of freedom, independence and empowerment over your business.
Enabling freedom, independence and sustainable growth
Ultimately, this shift is about empowerment. Developers gain the freedom to operate their businesses on their own terms.
They gain independence from restrictive commercial structures and can build more sustainable relationships with their player base.
For players, the experience becomes richer, more interactive and more community-driven.
As Chris summarises, the transformation is "a huge win".
By offloading compliance burdens and unlocking direct engagement, the platform delivers the freedom and control developers need to grow — and the vibrant communities players increasingly expect.
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Chris Hewish
President at Xsolla