People Moves: Natalie Hyche Kelly
Capital One has announced the appointment of Natalie Hyche Kelly as Business Chief Risk Officer for its new Global Payments Network, marking an exciting evolution in the payments landscape.
Kelly brings exceptional credentials to this pivotal role, with over 25 years of strategic leadership experience in digital payments. Most recently serving as Chief Risk Officer for Visa Europe, she demonstrated remarkable impact by implementing Risk Country Plans that identified US$205m in additional revenue for the European business in 2024.
Throughout her distinguished career at Visa, Kelly has been instrumental in driving digital transformation across the global payments ecosystem. As Senior Vice President and Global Head of Risk Strategy, she led a team of 50 professionals across five continents, creating an end-to-end Risk Intelligence System and developing four innovative risk solutions that significantly reduced fraud whilst protecting payment rails.
Her expertise extends beyond technical capabilities to inspirational leadership. Recognised as one of the Most Influential Women in Payments by American Banker in 2022 and honoured with the "Kindness in Leadership" award by Women of the Future in Europe in 2024, Kelly combines strategic vision with operational excellence.
Kelly expressed enthusiasm about joining Capital One, praising the company's modernised capabilities and "big heart" approach to business. She aims to leverage innovation, integrity, and vision to shape the future of payments through Capital One's bold new Global Payments Network initiative.
The appointment represents Capital One's commitment to responsible business growth whilst building cutting-edge payment solutions for the evolving financial services landscape.
