How is PayPal and BigCommerce’s Platform Supporting Growth?

Parent company of BigCommerce, Commerce, has announced the launch of BigCommerce Payments by PayPal. 

This embedded solution is designed to centralise payments, balances and payouts within a single ecosystem, removing the friction typically associated with multi-platform financial management.

By embedding payment processing directly into the core platform, BigCommerce is addressing a long-standing pain point for online retailers: fragmented data. 

Traditionally, merchants have had to toggle between their store backend and a separate payment gateway to reconcile sales and manage cash flow. 

This new iteration allows for a more cohesive operational experience while ensuring businesses maintain a direct relationship with PayPal.

Streamlining the customer journey

The collaboration represents an evolution in the partnership between Commerce and PayPal. 

It combines an open commerce architecture with a global payments infrastructure to tackle operational complexity.

For the merchant, this translates to a dashboard where real-time activity and bank connections are managed in one place.

“Payments are a critical part of the customer journey, but they’ve often been fragmented across systems,” says Travis Hess, CEO of Commerce. 

“With BigCommerce Payments built with PayPal, we’re giving merchants a more unified and streamlined way to manage their business, while offering the flexibility and trusted performance merchants need to grow.”

By providing a Money dashboard within the control panel, the platform enables merchants to oversee currency management and handle top-ups without exiting the BigCommerce environment.

Further features of the new solution will support US merchants to scale operations. 

Enhancing checkout flexibility

The integrated solution supports a broad suite of options, including PayPal, Venmo, Pay Later (BNPL), Apple Pay and Google Pay. 

This allows merchants to adapt to shifting consumer preferences without the technical debt of manual integrations.

Josh Casey, founder of RJ Nautical and an early adopter of the system, emphasises the value of this consolidated approach.

“In ecommerce, simplicity matters," he says. "I don’t have time to manage complex systems, so having payments fully integrated into BigCommerce makes a real difference.

“It’s straightforward, easy to use, and lets me stay focused on running my business.”

Rapid deployment and scalability

Speed to market is a vital metric for any digital business.

The setup process for the new solution is designed for near-instant activation, allowing retailers to scale their financial capabilities as their transaction volumes grow.

Merchants highlight that the absence of added complexity is what allows the business to remain agile.

This sentiment is echoed by other merchants who view the centralised access to funds as a tool for better liquidity management.

While currently limited to merchants on Retail plans in the US, the roadmap for BigCommerce Payments includes international expansion, marking a clear intent to standardise this unified financial experience globally.

Commerce is the parent company of Big Commerce, Feednomics and Makeswift, aiming to support businesses to deliver personalised experiences. 

Commerce utilises AI to aid in this mission, providing what it terms as “AI-ready tools” to grow businesses.