Oct 15, 2020

Truevo, ACI: enabling cross-border merchant expansion

William Smith
2 min
Charles Grech, COO, Truevo, and Andrew Quartermaine, VP of Customer Success, ACI, on the importance of collaboration and partnership for merchant expansion
Charles Grech, COO, Truevo, and Andrew Quartermaine, VP of Customer Success, ACI, on the importance of collaboration and partnership for merchant expans...

Payment solution company Truevo provides merchants an end-to-end offering from acquiring to payment processing across Europe. It’s a mission that, according to Charles Grech, the company’s COO, requires a strong partner ecosystem. “We realised that there was a lot of opportunity for us in expanding our offering, so that we could provide our customers with an end-to-end solution. For this, we needed a gateway solution which could provide relevant local and cross-border payment options, as well as global connectivity to the ever-growing number of alternative payment methods. We also needed it to be delivered in a fast and timely fashion by someone who could scale with us.” 

ACI’s support for Truevo comes from multiple angles, as Andrew Quartermaine, VP of Customer Success at ACI, explains: “ACI provides the technology to support and enable customers such as Truevo. Our global Secure eCommerce solution enables safe international business expansion for Truevo and their merchants, giving them the ability to deploy tailored payment and fraud strategies for each channel and market. We provide our global Secure eCommerce as a white-label gateway that carries the Truveo brand and supports their end-to-end solution offering to their merchants.”

ACI has worked with Truevo to understand its requirements. “ACI is a large company with a lot of expertise and a long history in technology,” says Grech. “After going live, they followed up to make sure any problems encountered were efficiently dealt with.” That support means ACI delivers on the three main areas Grech identifies as key for its partners and the solutions they deliver: agility, innovation and flexibility. “I can firmly say that we have achieved these three factors in our partnership with ACI.” 

The strength of the relationship is further due to the mutual compatibility of the two organisations. “Truevo is the type of customer we enjoy supporting – innovative, global and growing rapidly,” says Quartermaine. “They wanted a secure gateway with global reach to support their rapidly expanding merchant base. They understand the importance of meeting their customers’ needs and we work collaboratively to make sure they have all the tools and payment strategies they need to do that.”

Both companies maintain an eye on the future and are dedicated to finding innovative ways to enhance the consumer payments experience, protect against the risk of fraud, while increasing conversion for merchants.

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Jun 17, 2021

Tink partners with Novalnet AG for open banking payments

novelnet
Tink
Fintech
Digitalpayments
2 min
Novalnet AG will collaborate with Tink for the fintech’s payment initiation services

The Munich-based fintech Novalnet AG, which was founded in 2007 and is one of Europe’s leadingfintech companies, has announced a new partnership with Tink, the Swedish open banking platform currently connected to more than 3,400 European banks.

Novalnet AG delivers payment solutions and fully automated services, from checkout to debt collection. Its solutions are also available worldwide. 

According to reports, the fintech company plans to launch a real-time payments feature for merchants across Europe, to expand its current services and enhance the transaction experience it operates through its platform. 

The new feature, says Novalnet, will revolutionise payments for ecommerce with transactions being credited to merchant’s accounts almost instantly. 

Novalnet partnership with Tink

By partnering with Tink for payment initiation services (PIS) technology, Novalnet will take previous region-specific payment methods and offer a new unified digital payments service to its merchants across Europe. 

The fintech’s real-time merchant payments feature, which will be launched initially in Germany and the United Kingdom, will then be integrated across other European markets during 2021. 

Speaking about the new collaboration, Emmanuel Kirse, COO of Novalnet, explained, "We expect great things from our strategic partnership with Tink, which is a significant development for both parties. 

“With Tink, Novalnet can offer a new set of open banking-related solutions in Europe. The new opportunities offered by this partnership will help both Tink and Novalnet grow together, along with our merchants." 

Cyrosch Kalateh, Regional Director for the DACH region at Tink said, “Our partnership with Novalnet is a big step for Tink in the German market, and we are excited to work together to bring new, innovative payments services to merchants across Europe.”

He added, “At the end of 2020 Tink committed to expanding its payment initiation services from five to 10 markets, fuelled by an €85mn investment round. We are proud to add Germany to this list by announcing we have now fully launched Tink’s PIS services in this market.”

Image credit: Novalnet AG

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