Aug 11, 2021

Mastercard: Women entrepreneurs lead in digital presence

Fintech
Mastercard
research
women
3 min
New research by Mastercard highlights high digitalisation among women-owned businesses as opportunity for broader SME recovery and digital economy growth

New research by Mastercard, has revealed that women-owned small and medium enterprises (SMEs) believe there are huge benefits of a cash-free economy to their businesses. This is despite the gender gap and social challenges, entrepreneurial women across the world and in the Middle East and Africa (MEA) are leading the way in tapping into the power of the digital economy to succeed and grow.

81% of the region’s women entrepreneurs have a digital presence for their businesses, compared to 68% of their male counterparts, according to the inaugural Mastercard MEA SME Confidence Index. 

Social media (71%) leads the way in terms of a digital footprint, followed by a company website (57%). In the Middle East and North Africa, more women entrepreneurs had a website (71%) than a social media presence (55%). These findings are aligned with Mastercard’s global commitment to connect 25 million women entrepreneurs to the digital economy by 2025, as part of its goal to build a more sustainable and inclusive world.  

“The Mastercard MEA SME Confidence Index revealed that over 80% of women entrepreneurs have digital readiness for their business compared to their male counterparts but yet so few have access to funding for their business growth. Globally, women-owned businesses are well represented in the entrepreneurship space, yet it is estimated* that they only access between 2 and 10% of commercial bank finance. This reflects the huge potential SME women entrepreneurs have when we accelerate their access to financial and digital tools which will enable greater gender parity in the business ecosystem,” said Amnah Ajmal, Executive Vice President, Market Development, Middle East and Africa, Mastercard.


 

Striving for new challenges and digital transformation 


According to the Mastercard survey, confidence levels around digital transactions are high with 30% of women entrepreneurs in MEA experiencing no challenges in accepting more payments digitally versus cash payments-especially mobile payments (62%), online payments (57%) and card payments (45%). 

In Southern Africa, this confidence is further elevated with two-thirds (67%) seeing no challenges to accepting more payments digitally. 

When asked about the biggest benefits of a cash-free economy to their businesses, women entrepreneurs highlighted the increased efficiency of transactions across multiple channels (60%) and the ease of not handling or processing cash (60%). 

They also appreciated having a more convenient way of paying suppliers and employees (59%), faster access to revenues (55%), less potential for fraud (53%) and access to new business growth opportunities (50%).

 

Innovative risk-takers 


In the 2020 Mastercard Index of Women Entrepreneurs (MIWE), evidence already emerged of how women business owners have reacted to a new world of work with renewed confidence and adaptability, tapping into new business opportunities or realigning their business models to cater to new consumer behavior and local or global needs. 

Despite challenges around funding, support, and attention, Uganda, Botswana and Ghana were ranked as the world’s three leading economies having the most women business owners (WBO) as a percentage of total business owners in the 2020 MIWE. 

 

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