Webinar: Citizens Bank on reimagining banking processes

In Citizens Bank’s upcoming webinar, the company will discuss the enhancements of digital transformation on critical processes

The event, ‘How Citizens Bank digitally transformed credit card fraud and claims processes’, will be held on 7 July at 3pm BST. Registration is still open.

As the banking industry begins to recover from the pandemic, many will be analysing lessons learned during the lockdown and questioning how things could be better in the new normal. 

The landscape has altered and a new set of priorities has come to the forefront, not least of which are an enhanced focus on cybersecurity, fraud prevention, and the claims process.

Moving beyond legacy technology and manually-driven processes will be imperative; exploring automation tools, cloud, and data analytics are just a handful of the options available, but what’s the best way to implement them? Furthermore, what is a realistic roadmap for success?

All these questions and more will be answered by three industry experts: Tom Dixon, Senior VP at Citizens Bank; Marlando Rhule, Professional Services Director at Bizagi; and Darshan Jain, Senior Director at Blue Prism.

Does your bank need help to get on its digital journey? Sign up for the event now.