PayKey helps to transform Standard Chartered Bank of Korea
An expert on redefining the modern mobile banking experience, PayKey’s keyboard-based solution aims to seamlessly integrate P2P (peer to peer) banking into customers’ daily lives.
For instance, users could easily send money on Whatsapp via the ‘banking key’ shortcut on their mobile keyboard, select the appropriate ‘send money’ function, type the desired amount and then send it to an authorised contact, all while staying within the original chat window.
Standard Chartered’s deployment of this open banking platform forms part of its focus on driving banking transformation through digital innovation. Although currently utilised for account maintenance and money transmission purposes, PayKey envisions a time when it could be used for trading, investment and more in the future.
A new generation of banking in South Korea
In addition to overcoming logistical barriers through technology, the new standard will allow banks to offer customers a far more personalised and optimised form of the services they require.
“The launch of Standard Chartered’s new keyboard solution marks a significant leap forward in delivering an embedded banking experience that puts the customer’s preferences at the core,” said Sheila Kagan, CEO of PayKey.
“Nowadays banks must weave their services into customers' digital lives, and provide the financial services customers need when and where it's most convenient for them.
“We are thrilled to see that Standard Chartered is pioneering a new banking experience and are honoured to bridge the gap between Standard Chartered’s impressive portfolio of banking services and their customers' digital lives.”
Indeed, the Bank’s recognition that greater integration with mobile technology is an assured method for strengthening relationships with customers, and then forging a tech partnership to achieve it, is a textbook example of innovative thinking within banking.
Joseph Hyung Ki Cho, Head of Digital and Personal Banking at Standard Chartered, summarises: “Over the past year, the Standard Chartered Bank Korea digital team has worked tirelessly in creating an all-new mobile banking experience with new technology.
“The new keyboard banking solution is an example of how an institution can create a superior bank-branded mobile experience within some of the most popular and often-used smartphone apps.”
Citizens Bank and Bizagi webinar: Meet the speakers
In Citizens Bank’s upcoming webinar, the company will discuss how digital transformation has enhanced critical banking processes.
Having provided an overview of the and the to be discussed, we’d now like to properly introduce the speakers: , Senior VP at Citizens Bank; , Professional Services Director at Bizagi; and , Senior Director at Blue Prism.
Now in his tenth year at Citizens Bank, Dixon heads up the company’s Consumer Banks Intelligent Automation initiatives. Prior to joining, he held previous roles in finance as a COO and a consultant. Dixon also held the rank of Sergeant in the US Army.
Rhule has had a diverse career that include roles at Nike, FedEx, the US HSS, and more, however a common thread has been his skilled application of technology.
Holding Masters degrees in both IT Systems Management and Project Management (both from Keller Graduate School of Management), Rhule joined Bizagi in 2019. As such, he seems to be a natural asset for the company’s mission of creating synergy between businesses and IT.
Finally, Jain joined Blue Prism in 2020. He held a variety of executive positions throughout a long and impressive career. In addition to working at Blue Prism, Jain is also an incumbent Instructor in Intelligent Automation at the University of Toronto.
Jain’s value to Blue Prism is obvious: the company is positioning itself as a leader in intelligent automation, unlocking opportunities for operational efficiency for over 1,800 businesses across 150 countries.