Hexaware: Your Digital Transformation Partner for the Future
Parameshwaran Iyer, commonly known as Param, is the Director of Operations at Hexaware Technologies. He’s been with the company for the past 21 years and has been in the IT services industry for the past 26.
Originally from India, Param has been living in London for the past 13 years with his wife, Kamala, and their two children. Kamala also has a successful career at Hexaware as a Technical Architect, working closely with customers on Salesforce. Param’s son is pursuing Aerospace Engineering, while his daughter is preparing for her GCSEs.
In his dual role, Param serves as Hexaware’s UK company director while also managing the company’s portfolio business for financial services in Europe. His responsibility encompasses solution delivery and sales, as well as Hexaware’s strategic involvement in the fintech and insurance sectors.
Hexaware Technologies, owned by the Carlyle Group—the second-largest private equity globally—generates US$1.3bn in annual revenue. The company has over 30,000 employees, delivering services focused on financial services and insurance across the Americas, Europe, and Asia Pacific.
A catalyst for transformation, the company’s mission is to “Create smiles through great people and technology.”
Hexaware: Large enough to deliver, small enough to care
“Our mission is to be the world's most loved digital transformation partner,” says Param. “Large enough to deliver, small enough to care.”
Hexaware provides comprehensive digital and quality assurance services, including infrastructure maintenance and modernisation, cloud services, and business process enhancement. The insurance sector is particularly significant for Hexaware, contributing 23% of its global revenue and 50% of its European revenue.
“Within the insurance world, we’ve created several accelerators for our customers to streamline the entire transformation they want to pursue,” says Param.
Hexaware’s AI-first strategy is central to its approach, designed to create value through advanced technology.
“We have developed a platform called RapidX™,” Param continues. “It’s a fully AI-driven solution.”
RapidX™ is Hexaware’s next-gen software engineering platform, designed to simplify the understanding of complex code, thereby accelerating engineering and application development.
Additionally, Hexaware offers Amaze®, a cloud transformation platform endorsed by Google, Amazon, and Microsoft. Amaze® supports users whether they are on legacy systems or on-premises environments.
“Amaze® ensures the fastest possible automated migration,” Param adds. “We also have a platform called Tensai® that significantly accelerates application engineering automation, providing a robust support system for our services.”
One notable partner benefiting from these solutions is LBG. Hexaware is assisting LBG with its five-year transformation roadmap, delivering high-quality consulting and support.
Hexaware benchmarked LBG’s life and pension standards against industry norms, showcasing impactful solutions and alternative platform options.
“I’m optimistic that within the next three years, LBG will rank among our top five global customers,” says Param. “We strive to create satisfied customers who have always been our best advocates.”
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