Entrust: Digital Fraud Overtakes Physical in 2024 Shift

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The shift from physical to digital fraud, accelerated by AI, represents a new frontier in financial crime. PICTURE: Getty
Fraudsters now prefer digital document forgery, igniting a significant shift in financial crime dynamics, according to the latest report

In today's financial crime arena, significant transformations are reshaping fraud's nature. The Entrust Cybersecurity Institute's latest Identity Fraud Report unveils digital document forgery has, for the first time, surpassed physical counterfeits as the foremost fraud method.

This pivotal shift not only reflects a change in tactics but signals a deep-rooted transformation of fraudster operations in our increasingly digital landscape. Central to this shift is AI, playing a dual role as both weapon and protector in the ongoing fight against financial crime.

The Dawning of Digital Forgery

AI's continual advancements don't merely foster innovation within legitimate financial services; they also equip fraudsters with exceptional capabilities. According to the report, digital document forgeries now make up 57% of all document fraud, highlighting a 244% increase from 2023 and an astonishing 1,600% spike since 2021. This dramatic change highlights the quickly adapting pace at which fraudsters are exploiting the digital domain.

"The drastic shift in the global fraud landscape, marked by a significant rise in sophisticated, AI-powered attacks, is a warning that all business leaders must heed,” notes Simon Horswell, Senior Fraud Specialist at Entrust.

Simon Horswell, Senior Fraud Specialist at Entrust

Fraudsters have taken advantage of the increased reliance on digital documents necessitated by remote banking and online services, particularly during the Covid pandemic's push towards digital banking solutions. As financial institutions scrambled to digitise, the potential attack surface for fraud broadened substantially.

AI: The Double-Edged Sword

The ascendancy of AI-assisted fraud grants bad actors advanced tools for crafting convincing forgeries. These attacks frequently target National ID Cards, constituting 40.8% of the global occurrences. This issue is further exacerbated by the rise in 'fraud-as-a-service' platforms, where criminals swap tips and utilise Gen AI tools to mount more complex attacks.

The spread of deepfake technology further complicates the landscape. The Entrust report indicates that attacks involving deepfakes occurred every five minutes in 2024. Such techniques, beyond ordinary phishing which banks on human errors, can potentially deceive even the most cautious individuals and sophisticated security systems.

With these advanced fraud techniques in play, the financial services sector remains a prime target. Cryptocurrency platforms particularly saw a 50% increase in fraud attempts over the past year. This uptick aligns with all-time high cryptocurrency values, making them lucrative targets for fraudsters.

Traditional banks are also affected, witnessing a 13% rise in fraudulent onboarding amidst high inflation rates which escalated lending and mortgage scams. This economic climate breeds a perfect storm where financial pressures make consumers more vulnerable to sophisticated fraud schemes.

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Fighting Fire With Fire

To counter these evolving threats, financial institutions are increasingly turning to AI. “To stay ahead, security teams must proactively adapt their strategies, prioritise monitoring these emerging threats, and prepare their organisations to face this new reality. It's no longer optional; it's imperative,” asserts Simon.

Experian is an excellent example of this, using data from multiple trusted sources to enrich its UK population credit bureau data and verify consumer identities online.

However, the challenge of combating AI-powered fraud is substantial. A survey by ComplyAdvantage showed that while 89% of consumers are worried about fraud, only 40% feel comfortable with banks employing AI to counteract financial crime.

Looking ahead to 2025 and beyond, it's evident that the nature of fraud has fundamentally shifted. With AI at the forefront, the transition from physical to digital fraud presents a new frontier in financial crime.

To remain competitive and secure, financial institutions not only need to invest in cutting-edge AI technologies but also enhance consumer trust in these systems designed to protect their financial integrity. The era of AI-powered fraud is here, and the financial sector's response will decisively shape the future of financial security.

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