Concentrix: Beyond the 'Global Tech and Services Leader' Tag
Known today as a global technology and services leader, Concentrix supports a plethora of businesses from a variety of industries.
Here, we take a deep dive into Concentrix – ahead of its attendance at Money20/20 Europe this June – and look beyond its tagline as a leader in technology & services to see the game-changing experiences and end-to-end solutions it provides for its clients.
The Concentrix difference
Priding itself on delivering a human-centred, tech-powered and intelligence-fuelled approach, Concentrix helps over 2,000 clients solve their toughest business challenges every single day.
For Concentrix, this means processing billions of transactions, automations and interactions for its customers.
The scale of proprietary data Concentrix can tap into to offer insights for its clients enables it to ‘see the unseeable’, and further fuel its consulting and engineering engagements.
With access to rich data reserves, Concentrix can build, design and run transformative solutions for large-scale corporations all the way down to visionary startups.
Design, Build, Run
For Concentrix, the start of any new transformation is dependent on an expert design, one that captures company culture and best positions a firm to gain a competitive advantage.
To do this, Concentrix consultants embed themselves within a client to best determine the right business design and technology strategies to help a firm meet its goals. Combining innovative thinking, data-driven insights and sector expertise, Concentrix completes the transformation roadmap for its customers.
Then Concentrix ‘makes it real’, building innovative solutions for its clients – from AI to APIs and advanced analytics. Solutions built are done so to meet the bespoke needs of a business, connecting and modernising operations from front to back and optimising processes to boost efficiency and build the foundation to deliver brand-defining experiences.
Perhaps most crucially, Concentrix keeps it going, leveraging its operations expertise and leading automation technologies to power its customers' daily operations. Managing all operations on the cloud, Concentrix delivers data-backed insights to help businesses improve their experiences and secure vital growth.
Using its method to ‘Design, Build and Run’, Concentrix is able to action true transformation for its clients.
Concentrix and financial services
Indeed, among Concentrix’s extensive client base is financial services firms from across the spectrum – from fintech startups to large-scale financial institutions.
Santander UK partners with the tech leader to help it deliver seamless customer journeys, and it is not the only leading financial player leveraging Concentrix’s technology transformation capabilities.
Deutsche Bank, HSBC and American Express all utilise its expertise, alongside other technology giants Capgemini, Cognizant, Microsoft and Apple.
Attending Money20/20 Europe in June 2024, Concentrix will be hopeful of expanding its customer base across the financial services ecosystem.
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