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How chatbots are driving insurtech
Several key technologies are driving insurtech growth. Here, we take a closer look at the rise of chatbots and their leading proponent, Lemonade In a r...
Chatbot interactions in retail to reach 22bn by 2023 – Juniper Research
A new study has found that the global number of successful retail chatbot interactions will reach 22bn by 2023. The research was carried out by Junipe...
Avaya: embracing the art of the possible
For today’s big banks, technology transformation is a must. Ioan MacRae, UK & Ireland Managing Director for technology solutions provider Avaya, s...
Managing fintech customers well in the cost-of-living crisis
Cormac O’Neill, CEO of Webio talks about the cost of living crisis and how it forces collections industry to reassess how it deals with customers
Financial Services (FinServ)
Glia acquires Finn AI to provide banking virtual assistants
Glia will use Finn AI's state-of-the-art conversational AI solution to help to deliver banking virtual assistants for enhanced digital customer service