Jul 3, 2020

Brooklin Consulting: accelerating productivity with OTIP

Fintech
partnership
Strategy
Productivity
Sean Galea-Pace
3 min
Business partnerships
Michael Flemming, Vice President of Brooklin Consulting, discusses the importance of his organisation’s business relationship with OTIP...

Brooklin Consulting is a management consulting organisation with worldwide experience in several leading industries. The firm helps companies overcome their unique business challenges, discover their greatest opportunities and achieve significant results. Brooklin Consulting has over 30 years of experience in global consulting, primarily focused on productivity improvement, strategic implementation and digital transformation. Brooklin Consulting specialises in achieving measurable results that improve their client’s performance quickly and efficiently.

Michael Flemming is the Vice President of Brooklin Consulting. He leads projects to execute strategy and improve productivity, working with both senior leaders and front-line employees. Brooklin Consulting has formed a partnership with Ontario Teachers Insurance Plan (OTIP) to help improve productivity. Flemming believes this collaborative business partnership is essential and is the “archetype” of any successful consulting relationship. “We’re able to build trust, and work closely with every level of the organisation, which is the key to building solutions that drive the largest impact and are sustainable beyond the term of our engagement,” he says. “Every single change, large and small, is developed with the front-line managers responsible for the area. We work through the development and testing of solutions, but most importantly, we see those changes through to implementation. The collaboration between consultants and operating managers ensures changes are not just theoretical, but drive improvements in the real world.”

When seeking to establish a mutually beneficial and sustainable partnership, Flemming has a clear idea of what he looks for. “We find that the most successful relationships are the ones where we collaborate through every step of the process, regardless if the problem is big or small,” he explains. “We’re prepared to work with clients through every step of the journey to find a solution that is going to succeed. Solutions developed together are always the most successful, and that is a key reason for the strength of our relationship with OTIP, and a key reason our projects have consistently generated 3:1 returns in their first year, while at the same time improving customer service and satisfaction.”

Over the next few years, Flemming expects the future of Brooklin’s relationship with OTIP to continue to thrive as new technology shakes up the industry. “Organisations like OTIP need to be nimble and ready to change at a moment’s notice in order to stay competitive, and I expect key trends revolving around robotics and AI will push analytical decision-making to the next level and provide better quality to customers,” says Flemming. “We’ve been able to install a culture of continuous improvement with OTIP and help adopt those trends quickly and in a meaningful way. I believe the continued strength of our relationship will allow for those future opportunities to be adopted efficiently and robustly.”

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May 4, 2021

Last chance: Sign up now for the VGS webinar on security

VGS
Security
Compliance
Fintech
William Girling
1 min
On 6 May at 10am PT/1pm ET, FinTech Magazine will be hosting an exclusive live webinar with VGS and Quo on security and compliance in fintech
On 6 May at 10am PT/1pm ET, FinTech Magazine will be hosting an exclusive live webinar with VGS and Quo on security and compliance in fintech...

On 6 May at 10am PT/1pm ET, FinTech Magazine will be hosting an exclusive live webinar with VGS and Quo on security and compliance in fintech.

You can still register for the webinar here.

Speaking at the event - titled 'Grow your business by offloading security and compliance’ - will be Very Good Security’s (VGS) VP of Business Development & Strategy, Peter Berg, and Tucker Haas from Quo Finance.

Throughout the session a number of highly important topics will be covered, including:

  • The difficulty of integrating compliance into fintech app development
  • The benefits of partnering with data security experts
  • Practical advice for new fintechs
  • How to reassure customers about the safety of their data
  • Exciting innovations in the personal fintech space

Security and compliance, particularly in the post-COVID finance industry, is set to become much more complex and no less important. Companies will need to seek the advice of thought leaders and sector experts if they are to successfully navigate the continual change.

Do you want to remain compliant in today’s market? There’s still time to sign up for VGS’ webinar here.

This is an event that should not be missed.

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