How Citizens Bank Digitally Transformed Credit Card Fraud and Claims Processes

Webinar: How Citizens Bank Digitally Transformed Credit Card Fraud and Claims Processes

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Financial Institutions using traditional legacy Credit Card fraud & claims processes are paying a price, and the costs aren't just financial— they include opportunity costs, labor costs, and reputational damage, too. Bottom line: Banks who aren't using the latest technologies to improve the way they handle customer claims are at a disadvantage.

In an era where customer experience can make or break your financial institution, banks have to optimize and automate or risk getting left behind.

Speakers:

- Tom Dixon, Senior Vice President, Continuous Improvement & Process Automation at Citizens Bank 

- Marlando Rhule, Director of Professional Services at Bizagi

- Darshan Jain, enior Director, Banking & Financial Services at Blue Prism

Date & Time

May 25, 2021 | 12:00 am
Add to Calendar 2021-05-25 00:00:00 2021-05-25 00:00:00 Webinar: How Citizens Bank Digitally Transformed Credit Card Fraud and Claims Processes Financial Institutions using traditional legacy Credit Card fraud & claims processes are paying a price, and the costs aren't just financial— they include opportunity costs, labor costs, and reputational damage, too. Bottom line: Banks who aren't using the latest technologies to improve the way they handle customer claims are at a disadvantage. In an era where customer experience can make or break your financial institution, banks have to optimize and automate or risk getting left behind. Speakers: - Tom Dixon, Senior Vice President, Continuous Improvement & Process Automation at Citizens Bank  - Marlando Rhule, Director of Professional Services at Bizagi - Darshan Jain, enior Director, Banking & Financial Services at Blue Prism Virtual UTC public

Location:

Virtual

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