Join this insightful 25-minute keynote from Nick Cowell, Partner, Strategy Consulting Lead - Banking & Capital Markets at Deloitte. Nick’s presentation focuses on the critical task of identifying the True Digital Champions in Retail Banking in today's highly competitive financial landscape. He will define what distinguishes a genuinely disruptive and successful "digital champion" from a traditional bank simply adopting new technology. The discussion explores the concept of the Super App and how leading financial organisations are creating a significant point of difference by building comprehensive, integrated digital ecosystems. Nick will share expert analysis and strategic insights on the models and strategies employed by these champions to secure long-term customer loyalty and drive market transformation, making this essential viewing for leaders aiming to future-proof their retail banking strategy.